Advices of Longi are created by taking into consideration the research and scientific data compiled from individuals with similar profiles and age groups, research which were recognized by international literature and scientific data, and with the support of specialists on this topic via a special software that has been developed. As Longi we would like to underline the fact that our every User is very significant for us.
Article 1. Parties
By downloading the Application and/or visiting the Website, the User shall be deemed as having accepted the Terms and Conditions of this contract.
Article 2. Rights and Responsibilities of the Company
2.1. The Company shall provide the Users, who download the Application or use the Website, advisory information regarding physical wellness, mental wellness and nutrition. The information and content to be provided by the Company shall have an advisory and informative nature, where the Company shall not be held liable for the use of the Application, the scope of the content or the use of the recommendations it provides pertaining to physical wellness, mental wellness and nutrition issues.
2.2. The Company shall not be liable for any interruption or breakdown in the Application or in the Website occurring due to force majeure, connection problems, internet outage, suppliers, third parties, etc.
2.3. The Application is for private and personal use only. If the Company determines that the Application or the Website has been used outside of its intended purposes, the Company may cease, suspend or permanently terminate the membership of the aforementioned User(s). The User agrees, declares and undertakes that User shall not demand any compensation under any name if such consequences occur.
2.4. The purchasing activities conducted within the Application or the Website shall immediately be sent to the mobile device of the User. The User may be asked to connect to the Internet to access the Apple App Store or Google Play Store applications. Depending on the type of mobile device and use of Apple App Store or Google Play Store, General Terms and Conditions of Apple App Store or Google Play Store shall be applied.
2.5. The prices offered pertaining to in-Application purchasing shall be valid at the moment of submission. However, the Company’s right to change these prices unilaterally, without notification, at any given time is reserved.
2.6. Longi requires some personal information (name-surname, age, email, past illnesses, height, weight, etc.) and requests surveys from its Users in order to provide a high-quality service. The information stored in the Longi servers and computers can be used for Longi initiatives such as periodical campaigns and special customer-specific promotions – as well as for customer classification processes that help avoid unwanted emails.
2.7. Longi integrates with the Apple Health App and coordinates with Apple Healthkit and Google Fit platforms. The User accepts the Company to process the data collected by the mentioned applications.
2.9. This Agreement shall constitute an evidence for the resolution of disputes in accordance with Civil Procedural Law. Users hereby agree the agreements to be recorded and kept for proof and accessability purposes.
Article 3. Rights and Responsibilities of the User
3.1. The User is responsible for submitting the requested personal information completely and accurately, and updating the aforementioned information if necessary. Submission of incomplete and inaccurate personal information is the User’s responsibility.
3.2. The User commits that he is at least 18 years of age or major. In case the User is under 18 years of age or a minor, he may not under any circumstances or for any reason use the Application. Those Users accept and declare that he is aged 18 years or above or a major by downloading the Application. However, Users below 18 years of age or minors shall be considered as having received the explicit consent of their parents or legal guardians regarding the Contract.
3.3 The User accepts and declares that the Application runs via internet connectivity; the videos, photos, graphics, written materials or medias included in the Application are viewed via internet connectivity; internet usage prices will be collected from the User’s wireless network or mobile internet bundle.
3.4. This Application and Website have been prepared assuming that the User is in normal health and medical condition, thus the content is not customized to the User. Therefore, the Company will not be liable from any consequences occurred from the User’s medical conditions.
3.5. Before using the Application, the User must consult a doctor regarding any medical problems he or she may have.
3.6. It is advised that the User should not practice these programs if there is any possibility of severe medical condition.
3.7. Application does not provide any diagnose or treatment for medical conditions. The User declares and accepts that none of the programs can be used instead of any diet or exercise prescribed by a doctor. Practicing any and all nutrition and exercise programs within the Application is at the User’s sole discretion and responsibility. The Company shall not be liable in any way, as related to the program selected and practiced by the User.
3.8. The User shall use the programs with care and according to the recommendations.
3.9. The User may at any time request the deletion of personal information kept by the Company. The Company, after the consent of the User, may always send the User notifications, reminders and emails.
3.10. Both during the term of the contract and after its termination, the Company, its affiliates or third-party business partners, within the scope of the User’s consent, may send commercial electronic messages with marketing and advertisement purposes, and without prior authorization the User may be sent messages with information, marketing and/or commercial purposes via other means of communication such as automatic calling systems, facsimile, electronic mail or short message. The User may transmit his or her request to exit this system to the Company via e-mail to [email protected] or to another address that Company would share in the future.
3.11. The information provided by the User can only be changed following a request by that User.
3.12. Through the services, the User may purchase certain goods or additional features or Applications designed to enhance the performance of the services.
3.13. User has the right, at any time, to access, record and use this agreement in the case of a dispute.
3.14. Any kind of dispute occurring or arising from this Contract shall be settled in accordance with Turkish Law, by the courts of Istanbul (Caglayan). Consumers, who do not act in commercial or professional purposes, may apply to Consumer Courts in the case of disputes.
Article 4. Special Offers
4.1. Longi may provide and organize various discounts, gifts, deals or offers for the benefit of the Users through the Website or Application from time to time. All terms and conditions of such special offers will be prepared by Longi.
4.2. Longi reserves its right to change any content, term or condition of any campaign and/or offer, and stop the execution of such campaign and/or offers in advance and without any notice to its Users.
Article 5. Right of Withdrawal of the User
5.1. The following right of withdrawal is only applicable to Users who are considered consumers.
5.2. The User have the right to withdraw from the Application any time since the Application is uploaded by the User over the internet and can be deleted from the mobile device instantly.
5.3. The General Terms and Conditions of App Store or Google Play Store shall be applied to the right to withdraw from the in-Application purchases conducted accordingly. The Company reserves the right to charge or not refund the payments for any purchased services by the User.
Article 6. Payments
6.1. The Application is free of charge; separate approval shall be obtained for the sales prices, including all taxes, for in-Application purchasing. The User hereby declares and accepts that the Company may unilaterally alter the Application price, in-Application prices, campaigns and packages at any time, and that the User shall regularly check the update and Application information related to the alterations.
6.2. The User accepts that cancellation and refunding is not possible for special offer memberships that are month or yearlong and with advance payment. The User accepts that special offer memberships with advance payment will last until the end of the term.
6.3. Paid Services: Certain services of the Company may be subject to payments now or in the future (the “Paid Services”). Any payment terms presented to the User in the process of using or signing up for a Paid Service are deemed part of this Contract.
6.4. Billing: The Company uses a third-party payment processor (the “Payment Processor”) to bill Users through a payment account (“Billing Account”) for use of the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Contract. The Company is not liable for any error of the Payment Processor. By choosing to use Paid Services, the User agrees to pay the Company, through the Payment Processor, all charges at prices then in effect for any use of such Paid Services in accordance with the applicable payment terms, and authorizes the Company, through the Payment Processor, to charge the User’s chosen payment provider (“Payment Method”). The Company reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment.
6.5. Payment Method: The terms of the User’s payment will be based on their Payment Method and may be determined by Contracts between them and the financial institution, credit card issuer or other provider of their chosen Payment Method. In case the Company, through the Payment Processor, does not receive payment from the User, the User agrees to pay all amounts due on their Billing Account upon the first demand.
6.6. Recurring Billing: Some of the Paid Services may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by the User. By choosing a recurring payment plan, the User acknowledges that such Services have an initial and recurring payment feature and accepts responsibility for all recurring charges prior to cancellation. The Company may submit periodic charges (e.g., monthly) without further authorization from the User, until the User provides prior notice (receipt of which is confirmed by the Company) that they have terminated this authorization or wish to change their Payment Method. Such notice will not affect charges submitted before the Company reasonably could act. To terminate this authorization or change Payment Method, User can go to Apple App Store or Google Play Store subscription page depending on the purchase.
6.7. Current Information Required: The User must provide current, complete and accurate information for his Billing Account. They must promptly update all information to keep their Billing Account current, complete and accurate (such as a change in billing address, credit card number, or credit card expiration date), and they must promptly notify the Company or its Payment Processor if their Payment Method is canceled (e.g., for loss or theft) or if they become aware of a potential breach of security, such as an unauthorized disclosure or use of their User name or password. Changes to such information can be made at Apple App Store or Google Play Store security page depending on purchase. If the User fails to provide any of the aforementioned information, he agrees that the Company may continue charging him for any use of Paid Services under his Billing Account unless the User has terminated his Paid Services as set forth above.
6.8. Change in Amount Authorized: If the amount to be charged to the User’s Billing Account varies from the amount preauthorized by them (other than due to the imposition or change in the amount of state sales taxes), the User has the right to receive, and the Company shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any contract the User has with their payment provider will govern their use of their Payment Method. The User agrees that the Company may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.
6.9. Reaffirmation of Authorization: The User’s non-termination or continued use of a Paid Service reaffirms that the Company is authorized to charge the User’s Payment Method for that Paid Service. The Company may submit those charges for payment and the User will be responsible for such charges. This does not waive the Company’s right to seek payment directly from the User. The User’s charges may be payable in advance, in arrears, per usage, or as otherwise described when they initially selected to use the Paid Service.
6.10. Free Trials and Other Promotions: Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. The User must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. If the User cancels prior to the end of the trial period and is inadvertently charged for a Paid Service, they should contact the Company at [email protected]
Article 7. Licenses
7.1. The User accepts and declares that by submitting user content through the services he or she shall grant the Company a worldwide, perpetual, unlimited and fully paid license to use such information.
Article 8. Intellectual Property Rights and their Protection
The intellectual property rights of the software belong to the Company. The structure, order and code of the software constitute the valuable intellectual property right. The software is being protected by copyright laws and international agreements. Unless otherwise explicitly stated herein, this agreement does not grant you any intellectual property right and the Company saves all of its rights which have not been granted explicitly.
Users hereby agree to share certain information (“Personal Data”) with us including data that enables us to define them when they download the Application and/or use the Website and/or join the contests, promotions or surveys.
The User’s data may be anonymized and separately analyzed, and may become subject to research and be used for both the User’s sake and/or for scientific and statistical studies. User accepts, represents and warrants that the Company may use the data received by the User anonymously without taking any consent or approval.
The Company requests access to User’s Apple Health data. The purpose of this request is, to add User’s minutes of meditation which listened in the Application to User’s Apple Health Mindful Minutes, to synchronize User’s step data in the Application with User’s Apple Health step data and to synchronize User’s Heart Rate data in the Application with User’s Apple Health heart rate data.
The User’s data shall be kept for a period of one year as of the deletion of the Application for facilitating the re-subscription of the User and Users’ satisfaction.
The Application interprets and analyzes the User’s actions and preferences. Such statistical data that do not include personal information, may be shared with business partners of the Company to enable the Users to have a more deep and exclusive experience. The User hereby agrees its personal information and data to be shared with third parties whom the Company has business partnership of some kind in order for the structuring of special promotions and for marketing and advertising purposes.
The User agrees that the Company and appointed third parties may use the information that is received through the Website and/or the Application for direct marketing and by using such information may make updates and create bulletins, events and other communication tools.
The User, by visiting the Website and/or the Application, accepts the automatical collection of its IP address, login information, location information, browser type and version, browser plugin types and versions, operating system and platform, URL address strings accessed through the Internet Site, visit information, reviews or downloads, download errors, visits to certain pages and page interaction times (“Automatically Collected Data") through various technologies such as "Cookies".
Users also acknowledge that the Company may obtain information ("Information Obtained from Other Sources") through relationships established by the Company with Third Parties (business partners, technical, payment and delivery service subcontractors, advertising networks, analytics providers, search information providers, credit reference agencies etc.).
Personal Data provided by the User, Automatically Collected Data and Information Obtained from Other Sources may be used to enable the purchases through the Web Site and/or Application, for management or troubleshooting purposes and/or to send marketing tools to the User. In addition, User gives consent to the usage of the combinaton of the information obtained from its social media accounts as permitted by the law and other information which the Company collected to gain more information about the User's preferences, to improve the user experiences on the Internet Site and Application and to prepare information, content or offer in line with the needs of the User.
The User hereby gives consent to sharing of its information with third parties by the Company, for the purposes set forth in this agreement. In addition, User accepts and undertakes that its information may be shared with third parties in circumstances set forth below:
(i) when the Company appoints a third-party service provider in order to provide or deliver its services;
(ii) when requested or approved by the User;
(iii) when there is a court order or required by law;
(iv) in connection with the sale or transfer of a company or an enterprise;
(v) to ensure the safety of the Users and third parties or
(vi) to protect the rights and property of the Company, other Users and third parties.
For identification and resolution of technical issues related to the system, the Company may have to identify and use the IP address of the User, if necessary. IP addresses can also be used to identify users in a general sense and to collect comprehensive demographic information.
The Company has right to transfer the data relating to the purposes stated herein to the servers (the servers may belong to itself, its affiliates or sub-contractors) located anywhere in the world and outside the country of the User's domicile.
The Website may contain links to other sites and applications and the Company does not bear any responsibility for the privacy practices and contents of those sites and applications.
Please do transmit questions, opinions, and recommendations regarding privacy and any other issue to [email protected]. It is an honor and privilege to help you with managing a better and longer life and every other issue.